Last Updated: October 23, 2024

Terms of Service

We know legal terms can be long, so here’s a quick rundown

Simple Overview

Let’s keep things easy to understand! Here's a quick rundown of what you need to know before using File Spark LTD (FileSpark.io).

  • ⚠️ You must be at least 16 years old to use FileSpark.
  • 🔒 You own your files and are responsible for them. We handle them securely with encryption.
  • 🚫 If you misuse the service or share illegal content, we may suspend or delete your account.
  • 🔄 We may update these terms, our services, or fees from time to time. You can cancel your subscription if you don’t agree with the changes.
  • ⚠️ Use FileSpark at your own risk—we are not liable for any unexpected issues.
  • 📧 Questions? Contact us at tcp@filespark.io.

Introduction

Welcome to FileSpark, where we make sharing large files simple and secure. By using our services, you’re agreeing to these terms.

  • FileSpark.io provides services for securely sharing and transferring large files. By using our services, you agree to these terms. If you don’t agree, please stop 🚫 using the platform.

Who Can Use FileSpark

FileSpark is designed for users who are 16 years or older. You’re eligible to use our services if you meet this requirement.

  • You must be 16 years or older to create an account and use our services.

Your Content

Your files are yours! FileSpark doesn't claim ownership of anything you upload, but we need access to process and store them to provide our services.

  • 📂 You retain ownership of the files you upload. We do not claim ownership, but we need access to process and store your files to make our services work.
  • 🚫 Please don’t upload anything illegal, offensive, or harmful—doing so may result in the suspension or termination of your account.

Payments & Plans

FileSpark offers flexible plans to meet your needs, whether you’re using the Free Plan or upgrading to Pro for more features.

  • 📦 Free Plan: You can transfer up to 2 GB of files. Files expire after 7 days.
  • 🚀 Pro Plan: Enjoy more storage, larger file transfers, and features like extended file retention.
  • ❌ No Refunds: If you transfer more than the free usage limit and have upgraded to a paid plan, refunds will not be provided. However, you may cancel your subscription at any time through Stripe, and the cancellation will take effect for the next billing cycle.
  • 🔄 Cancellation: You can cancel your subscription at any time via your FileSpark account. Payments are non-refundable, but you’ll retain access until the end of your billing period.

File Security

We take security seriously. Your files are encrypted with AES-256, providing top-level protection, but remember to keep your account details safe too.

  • 🔒 We use AES-256 encryption to keep your files safe. However, we are not responsible for unauthorized access caused by user actions, like sharing passwords.

Limitation of Liability

While we aim to provide a smooth and secure service, we’re not responsible for unexpected issues like file corruption or unauthorized access.

  • FileSpark will not be held responsible for any damages or losses due to file corruption, unauthorized access, or any other unexpected issues.

Changes to the Terms

As FileSpark grows, our terms may change. We’ll notify you when that happens, and if you keep using the service, it means you agree to the new terms.

  • 🔄 We may update these terms from time to time. By continuing to use our services after any changes, you agree to the new terms.

Contact

Got questions? We’re here to help! Reach out to us anytime.

  • For questions about these terms, reach out to us at
  • 🏢 File Spark LTD
  • 📍 71-75 Shelton St., Covent Garden, London, United Kingdom. WC2H 9JQ
  • 📧 Email: tcp@filespark.io